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How to Import Chats from ChatGPT or Claude into Magai

Paul Gaurano avatar
Written by Paul Gaurano
Updated this week

Magai allows you to import your conversation history from ChatGPT or Claude using the conversations.json export file. This helps you pick up right where you left off and continue your work seamlessly inside Magai.


How to Export Your Chat History

From ChatGPT

  1. Click your name or email in the bottom-left corner

  2. Select Settings → Data Controls

  3. Click Export Data, then confirm

  4. You’ll receive an email from OpenAI with a .zip download link

  5. Unzip the file and locate the conversations.json file

From Claude

  1. Go to claude.ai

  2. Click your profile in the top-right corner and open Settings

  3. Click to Export Data

  4. Download the .json file, typically named claude_conversations.json


How to Import into Magai

  1. Log in at app.magai.co

  2. In the top-right of your Chats dashboard, click the Import button

  3. Select ChatGPT or Claude as your source

  4. Upload the conversations.json file

Once imported, Magai will convert your threads into separate chats so you can organize, search, and continue your work in one place.


File Size Limit

  • Magai supports files up to 10MB

  • If your export is larger, you’ll need to split the file into smaller chunks

How to Split Large JSON Files:

  • Use a tool like jsonsplitter.com or merge-json-files.com to divide your file

  • If you're familiar with Python, you can use a simple script to break the file into smaller parts (we can provide this on request)

  • Make sure each file is under 10MB before uploading to Magai


Troubleshooting Common Issues

File Upload Fails or Chat Errors

  • Confirm you're uploading a .json file — not the full .zip

  • Check for any special characters or broken formatting inside the file

  • If your export file is corrupted or cut off, try re-downloading from ChatGPT or Claude

Chat List Doesn't Update

  • Refresh your browser or log out and back in

  • Wait a moment — large files may take time to fully appear

Nothing Happens After Upload

  • Try switching browsers (e.g., Chrome or Safari)

  • Disable browser extensions or VPNs that may interfere

  • Check your internet connection for interruptions


Still Having Trouble?

If your file isn’t uploading or you’re not sure how to proceed:

  • Let us know what platform you’re exporting from

  • Provide a screenshot of the error if possible

  • We're happy to walk you through it or troubleshoot your JSON file directly

Click the chat icon in the bottom right to talk to our support team. We’re here to help.

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