Magai allows you to import your conversation history from ChatGPT or Claude using the conversations.json export file. This helps you pick up right where you left off and continue your work seamlessly inside Magai.
How to Export Your Chat History
From ChatGPT
Go to chat.openai.com
Click your name or email in the bottom-left corner
Select Settings → Data Controls
Click Export Data, then confirm
You’ll receive an email from OpenAI with a
.zipdownload linkUnzip the file and locate the
conversations.jsonfile
From Claude
Go to claude.ai
Click your profile in the top-right corner and open Settings
Click to Export Data
Download the
.jsonfile, typically namedclaude_conversations.json
How to Import into Magai
Log in at app.magai.co
In the top-right of your Chats dashboard, click the Import button
Select ChatGPT or Claude as your source
Upload the
conversations.jsonfile
Once imported, Magai will convert your threads into separate chats so you can organize, search, and continue your work in one place.
File Size Limit
Magai supports files up to 50MB
If your export is larger, you’ll need to split the file into smaller chunks
How to Split Large JSON Files:
Use a tool like jsonsplitter.com or jsoneditoronline.org to divide your file
If you're familiar with Python, you can use a simple script to break the file into smaller parts (we can provide this on request)
Make sure each file is under 50MB before uploading to Magai
Troubleshooting Common Issues
File Upload Fails or Chat Errors
Confirm you're uploading a
.jsonfile — not the full.zipCheck for any special characters or broken formatting inside the file
If your export file is corrupted or cut off, try re-downloading from ChatGPT or Claude
Chat List Doesn't Update
Refresh your browser or log out and back in
Wait a moment — large files may take time to fully appear
Nothing Happens After Upload
Try switching browsers (e.g., Chrome or Safari)
Disable browser extensions or VPNs that may interfere
Check your internet connection for interruptions
Still Having Trouble?
If your file isn’t uploading or you’re not sure how to proceed:
Let us know what platform you’re exporting from
Provide a screenshot of the error if possible
We're happy to walk you through it or troubleshoot your JSON file directly
Click the chat icon in the bottom right to talk to our support team. We’re here to help.