You can see your Magai charges, including invoices, top-ups and seat charges, inside the app. If you need a PDF invoice, a receipt or a corrected invoice, our team can send it to you.
See your payment history
Click your Account icon in the bottom-left corner of Magai.
Click Billing / Subscription. A window titled Edit Team opens.
Scroll to Payment History and click it to expand it. It shows a record of invoices, seat purchases, top-ups and other charges.
In the same window, Plan Information shows your current plan and price, your next payment date and the card on file.
If nothing has been charged yet, Payment History will be empty.
Need a PDF invoice, a receipt or a corrected invoice?
Email [email protected] from your account email and include:
The email on your Magai account
The approximate date and amount of the charge
What you need (a PDF invoice, a receipt, or a correction such as company details)
We will send it to you.
Good to know
Only a team admin can see and change billing. Team members do not see these controls.
Billing is managed inside Magai. There is no separate billing portal to sign in to.
Keep your invoices for accounting and tax purposes.
Never send your full card number in chat or email.
For any other billing question, click the chat bubble in the lower-right corner of Magai or email [email protected].