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Our refund policy
We understand that not every subscription works out for every customer. That’s why we have a generous 30-day refund policy.
If you request a refund within the first 30 days of subscribing to our service, we will provide a full refund without question. Simply contact our support team within 30 days of signing up to request a refund. However, we are unable to provide refunds for any requests made after the initial 30-day period.
How to request a refund
To request a refund, please contact our support team within 30 days of subscribing:
Email: [email protected]
Live chat: Available in the Magai app
When requesting a refund, please provide your order number or subscription details so we can identify your account. Refunds are typically processed within 5 business days of an approved request.
We hope you enjoy using Magai. But if not, don’t hesitate to request a refund during the trial period. Our goal is your complete satisfaction.