Skip to main content
All CollectionsSubscription Management
How to Cancel Your Magai Plan: A Step-by-Step Guide
How to Cancel Your Magai Plan: A Step-by-Step Guide
Paul Gaurano avatar
Written by Paul Gaurano
Updated over 4 months ago

Canceling your Magai subscription is straightforward and ensures that you will no longer be billed. However, all your content will be safely stored and accessible if you ever decide to return. If you need to completely remove your presence from Magai, including deleting all content, you can do so by deleting your account. This guide should help you navigate through these processes smoothly.

Step 1: Log in to Your Account

Begin by logging in to your Magai account using your username and password.

Step 2: Navigate to the Team Page

Once logged in, navigate to the Team Page where you can manage settings related to your account and subscription.

Step 3: Access the Billing Section

Within the Team Page, locate and click on the Billing section. This is where you'll find options to manage your subscription plan.

Step 4: Cancel Your Plan

In the Billing section, you will see the details of your current plan. Look for the option to Cancel Plan and click it.

Step 5: Confirm Cancellation

A confirmation prompt will appear, asking you to confirm the cancellation. Confirm that you want to cancel your plan.

What Happens Next?

  • Billing Stops: Once you confirm the cancellation, Magai will cease future billing immediately.

  • Content Preservation: Your existing data, including chats and saved prompts, will remain intact on Magai’s servers. You will not lose any of your stored information, and you can continue to access it if you ever decide to resubscribe.

Deleting Your Account

If you wish to delete your account entirely, including all your content:

  • Go to the Account Settings section.

  • Find the Delete Account option and click it.

  • Follow the instructions to permanently delete your account. Be aware that this action will erase all your content and you will not be able to recover it.

For further assistance, you can always reach out to Magai’s support team. We hope this guide has been helpful!

Did this answer your question?